Topic > The Effects of Incivility - 668

The Effects of Incivility Experiencing incivility in today's society is a relatively common occurrence. Faced with this, most people tend to try to shrug it off, without getting too offended and certainly without addressing the problem. While this may not seem like a big deal, studies have shown that incivility causes a variety of individual, social, and organizational problems. One of the ways the individual deals with such rudeness is on the Internet. Many people are much more willing to abandon the obligation to be polite when sitting at the computer, especially when the website provides user anonymity (Clay). One study shows that people who frequent websites to argue, rant, or vent actually tend to “score higher on measures of anger, express their anger more maladaptively, and experience negative consequences such as verbal and physical confrontations more frequently than others " (Clay) . While this statistic may be true, correlation cannot be used to find causation. It may very well be that the people who already have anger problems are the ones who frequent these websites, and their anger problem is the reason they frequent the websites rather than the ones causing the anger problem. A social issue regarding the effect of incivility is the constant use of cell phones. When out in public, people using cell phones may be “so wrapped up 'in their own little bubbles' that they don't even realize they are blocking a sidewalk or holding up a line” (qtd. in Clay). This phenomenon is due to the fact that human attention has a limited capacity and a selective character (according to the research of Hermann von Helmholtz) and therefore, when attention is directed to the telephone, it is "b..... . half of the paper… the general attitude of hospital staff changed and as new hires came in, they, through observational learning from more experienced staff, acquired a favorable working attitude. Incivility can affect many different aspects. aspects of our lives. Some cause anger problems, get in the way of others, make it difficult to concentrate, and cause workers to skip work. However, at least in the workplace, this problem can be solved (if the company wants it). While on a small scale, incivility and rudeness may seem insignificant, they have proven to be quite problematic. Works Cited Clay, Rebecca A. “That's Just Rude.” Web log post. Http://www.apa.org. Np, November 2013. Web. November 30, 2013. .Hockenbury, Don H. and Sandra E. Hockenbury. Psychology. 6th ed. New York, NY: Worth, 2013. Print.