Loyalty Program - Being a tech junkie myself, I find this to be one of my favorites. With the advent of Near Field Communications (NFC) such as Bluetooth, ApplePay, Paypal etc., instead of using regular punch cards as a rewards system for customers, an app can automatically track rewards and apply them at the time of purchase . Most people don't leave home without a smart device and using a means almost always used by the vast majority of customers, which can eliminate the hassle of keeping track of punch cards or delay the customer shopping experience by blocking queues, etc., can be a powerful tool, as well as a surprise to the customer when they pay for a cup of coffee, and suddenly it's "free", because their rewards have been automatically applied to