To evaluate XYZ healthcare's transition from current practices to patient-centered care, we must first define the term. Patient-centered care is care that is “respectful and responsive to the preferences, needs, and values ​​of the individual patient and that ensures that patient values ​​guide all clinical decisions.” (Epstein et al, 2010) Patient-centred care also involves improving patient satisfaction and outcomes, while reducing costs for diagnostic tests, prescriptions and unnecessary treatments. (Rickert, 2012) Simply put, patient-centered care means doing more with less, but better and with greater patient satisfaction and outcomes. The theory behind patient-centered care is that with effective, proactive relationships between providers and patients, costs will decrease as patient compliance and knowledge increases. In order for the healthcare provider team and patients to communicate effectively, the latest communication tools must be used. Social media and smartphones can be used to keep patients and their providers connected. To build effective relationships, healthcare providers must understand patients' family dynamics, cultural identification, and religious beliefs. (Epstein et al, 2010) Only by knowing the patient's background can a provider better facilitate the patient's decisions regarding treatment options, compliance and ability to self-manage recovery and healing. (Epstein et al, 2010) Patient-centered care is not a one-size-fits-all approach to medicine. Patient-centered care includes personalized treatment plans and coordinated transitions between providers. XYZ's transition from fee-for-service reimbursement to patient-centered care is best served by creating a patient-centered medical home, managing high-cost cases, actively involving patients in treatment plans, and embracing technology to facilitate care of the patient. The purpose of a patient-centered medical home is to bring all of XYZ's services and specialties under one coordinated umbrella. A patient-centered medical home is a coordinated team of providers whose goal is to improve the health of a community. (Stange, Nutter, Miller, et al 2010) The team is rooted in primary care with specialists and specialty care integrated into overall patient care. A PCMH aims to personalize, prioritize, and integrate care to improve the health of XYZ's patient population. (Stange, Nutter, Miller, et al 2010) A PCMH achieves these goals by building partnerships with patients, reorganizing medical practices, and improving XYZ practice capabilities. Building more effective partnerships with patients will increase patient engagement in their health.