Kruse (2013) postulates that leadership and management are not synonymous. He therefore defines leadership as a process of social influence, which maximizes the efforts of others towards achieving a goal. Argues that leadership comes from social influence and not from authority or power; requires the involvement of others and must include a goal. Therefore, the key elements of good leadership include the ability to delegate, determine what is doable, and be able to lead by example. These elements provide structure for purpose, direction, and motivation. In moving others toward a goal, a leader must be able to determine what is feasible in the context of the conflict and focus attention and resources on achieving it. This was illustrated in the case study of racial conflict in South Carolina by Governor Riley's simple act of cutting the grass along the highway so protesters could march. Despite receiving information about the march, Riley did not attempt to take on the larger and more controversial task of bypassing the protest, but rather focused on what he could do. In the context of the situation, it could ensure the well-being of the citizens who participated in the protest and avoid further protests. This act deflected any negative publicity that might otherwise have been caused by injuries to protesters, while also creating a positive image of who he was and his office. Determining what is achievable is essential to good leadership, especially in times of crisis, as it directs others to focus on the larger goal of putting people first. Good leadership should pay attention to details. While it is impossible to fully understand the outcome of every decision, failure to note the small elements of a decision can diminish a leader's confidence... middle of paper... that he was prepared to handle most of the responsibility for the One Church, One Child program. When Coler resigned as director, Johnson was adequately prepared to take over the organization. Works Cited Bozeman, B., (1993). A theory of government “bureaucracy”. Journal of Public Administration Research and Theory 3(3), pp. 273-303. Kruse, K., (2013, April 9). What is leadership? Forbes Retrieved from http://www.forbes.com/sites/kevinkruse/2013/04/09/what-is-leadership/ Mares, J., (2013, May 1). 25 differences between private sector and public managers. The PowerMag. Retrieved from http://www.powermag.com/25-differences-between-private-sector-and-government-managers/?printmode=1 Pandey, S.K., Coursey, D.H., Moynihan, D.P., (2007). Organizational effectiveness and bureaucracy. Public Performance and Management Review 30 (3), pp 398-425.