Large public organizations are notorious for creating confusion. Sometimes it results in a waste of resources due to massive amounts of inefficiency, and other times it results in tragedies, such as the Space Shuttle disasters. More recently, the Affordable Care Act, popularly known as Obamacare, proved to be a comedy of errors upon its launch. Part of the problem is that large organizations run the risk of collecting massive amounts of information, to the point that the information isn't processed properly, if at all. Nor do organizational leaders necessarily receive all the vital information they need to make informed decisions. Add to this often broken lines of communication and a virtual organizational fog is created, where hidden in this fog is the looming potential for disaster. Information Overload In this age of instant information gratification, information overload is inevitable. At an organizational level, this can lead to decreased productivity due to the constant barrage of interruptions from being constantly connected. Gone are the days when you could focus on one task at a time and multitasking is the new norm, despite it significantly reducing productivity. Research indicates that people who multitask not only take longer to complete their tasks, but also make more errors (Dean & Webb, 2011). In a 2006 study on how the brain works during multitasking, it was found that the area of the brain that processes information blocks information; therefore the brain cannot process information at the same time, causing a delay in the ability to complete simultaneous tasks. (Asplund, Dux, Ivanoff, & Marois, 2006). Also, information overload... middle of paper... rm. This will help dispel the virtual fog that blinds large organizations and, instead, create a clear path to success. Works Cited Auerbach, D. (2013, October 8). Engine Down Error: What Really Went Wrong with Healthcare.gov? Retrieved from http://www.slate.com/articles/business/bitwise/2013/10/what_went_wrong_with_healthcare_gov_the_front_end_and_back_end_never_talked.htmlAsplund CL, Dux, P.E., Ivanoff, J., & Marois, R. (2006). Isolation of a central information processing bottleneck with time-resolved fMRI. Neuron, 52(6), 1109–20. doi: 10.1016/j.neuron.2006.11.009Dean, D., Webb, C. (2011, January). Recover from information overload. Retrieved from http://www.mckinsey.com/insights/organization/recovering_from_information_overloadShafritz, J. M., Russell, E. W., & Borick, C. P. (2013). Presentation of Public Administration. (8th ed.). Boston: Pearson.
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