These issues are directly related to department structure and leadership. Most of the symptoms that appear can be found in one or the other environment of the superintendent. The South Superintendent area has several symptoms that are becoming visible to others, including several mechanics who are banned from construction sites and will never be allowed to return. These mechanics are banned for their rude attitude, lack of knowledge, and refusal to perform repairs. A second symptom is a lack of adequate knowledge and skills to repair common equipment problems, including basic electrical problems. Numerous mechanics are demonstrating their lack of knowledge and little to no ambition to learn how to properly use Cummins, Ford and Freightliner software. In order to repair and maintain the drives, they need to learn how to use this software. In the southern territory, mechanics are unable to keep up with the demand for work or carry out complex jobs in a timely manner. This area also has the negative attitude that everything is a problem and someone else needs to figure out how to solve it. They have very negative attitudes; they fight any change and never try to fix it