Specifically, the events represented a deviation from the Strategy, Community and Sustainability dimensions of HSBC's CSR framework. As highlighted earlier in the report, Strategy, Community and Sustainability constitute important dimensions of the CSR framework. The strategic dimension specifically articulates that HSBC's approach to doing business is based on four pillars that ensure it delivers value to customers, shareholders and the community. The four pillars are illustrated in Figure 1. Incidents, including anti-money laundering deficiencies, doing business with high-risk affiliates, circumventing OFAC requirements, and doing business with terrorists, violate these pillars because they conduct business outside outside the risk appetite of the group, not respecting the application of the values ​​and, moreover, the long-term sustainability of the company