The highest-ranking banks on this list, such as Bank of America, Citibank, Chase, and of course, Wells Fargo, are featured, for the most part, due to the full range of products each banking offers, as desired by consumers (cite no. 2). The national status of these large banks translates into numerous locations easily accessible to their customers (see #2). Wells Fargo, in particular, highlights its accessibility: “It has approximately 6,200 branches and 12,500 ATMs” ( https://www.gobankingrates.com/banking/best-national-banks-2016/) It is expected that the high Satisfaction reports from rated customers will come to a screeching halt now that news has spread of the charges against them and the resulting agreed upon $185 million fine. The specific allegations, detailed in the WSJ article, which are sure to damage Wells Fargo's image as well as its customer satisfaction ratings, are as follows: • Illegal Activity - The company engaged in "widespread illegal" sales practices. Wells Fargo employees opened up to two million new credit cards and deposit accounts without their customers’