Non-verbal communication can be transmitted through appropriate clothing, personal hygiene habits, order and competence. An effective nonverbal communication tool is maintaining eye contact, correct posture, and a calm, confident demeanor. According to Stickley, “There are two acronyms they use for nonverbal communication. The acronym SOLER has been changed to SURETY. Soler means that S is sitting at an angle, O is open posture, L is leaning towards the other person, E is eye contact and R is relaxation. Safety means S is sitting at an angle to the client, U is legs and arms uncrossed, R is relaxation, E is eye contact, T is touch and Y is your intuition” (2011, p..