Since customers will be given the option to schedule via phone or on the company website, there is neither a high nor low level of importance. The usability will meet everyone's needs. If they wish to go online or rather speak to an employee on the phone. The maintainability of the company website is important for customers to make appointments. Fortunately, the website will be designed by a third party, who will update and diagnose any problems that arise. The database used is the anchor of the company. You need to ensure that your software is up to date and working properly. Since this technology is new to UMUC Haircut, scalability is very important. As a company, UMUC Haircut's is not accustomed to maintaining a website, nor is it accustomed to organizing a database. It is critical that once the UMUC Haircut database reaches a certain point, the appropriate hardware is added to support the added information. Scalability will determine whether this technology move is successful or not. Almost every person in the world has used a computer or surfed the web. Computer availability is relatively high and customers will have two options when it comes to scheduling their appointment. Most people should be able to log onto a computer and submit their appointment. Extensibility appears to have a low level of importance. However, it is still an aspect to take into consideration. Since UMUC Haircut's corporate website will eventually be operated by a third party (ie.godaddy.com), some leverage will be lost. Even if the importance is neither high nor medium, Myra should keep an eye on what the third-party operator is doing with her website. Portability... mid-paper... the business remains profitable. For an organization to remain profitable, senior management (Myra) will need to do their homework and review the current market on a daily basis. For example, researching certain style trends and making sure customers are informed can give UMUC Haircut a competitive advantage over another company. This area would not receive a ranking because not all buyers and sellers are businesses or organizations. As a result, business-to-consumer would fit UMUC Haircut's business style. This area is of great importance to UMUC Haircut. The website offered is a form of business-to-consumer e-commerce. Customers will not only earn money by making an appointment, but they will also be able to sell products from their website. Make this area very important to their place of business.