Topic > Walmart Innovation Strategy - 724
This allows Walmart to fulfill more online orders and maximize inventory turnover through efficient e-commerce inventory (Wama, 2016). Additionally, through the My Productive app available to all Walmart members, managers can answer customer questions, access real-time trend and sales data, and refill specific items. Through the app, managers can also review customer feedback from receipt surveys as they are sent (Ibbotson, 2016). This allows managers to be aware of and react to potential problems faster than ever before. Therefore, Walmart uses smart tags with a scanner to allow employees to quickly realize which products need to be replaced so that shelves are reliably stocked and inventory is almost displayed
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