Business Stakeholders Boots plc is the UK's leading health and beauty retailer and one of the best-known names in the UK. They employ 68,000 people, own world-renowned brands and sell their products in 130 countries around the world. Customers Customers are interested in the type of service they receive when they enter the store. They are interested in what products are in the store and whether this store has the right products for that person at the right prices. They want to see products from the best brands at advantageous and unbeatable prices. Customers want the boots to be close to their home or to have an easy route to get there. Employees Employees are a vital part of the boots business without them they wouldn't work, but with them they are the leading retailer of health and beauty products in the UK. Employees are interested in Boots because they offer "a good job with Boots" and give good pay. Employees have a good opportunity to work in a well-known and respected company, earn good money and it is close to their home. Managers Managers have a unique interest in the company because they receive great compensation and have a very dominant position that holds a great deal of responsibility. Boot managers have a responsibility to ensure staff are working to their full potential. Local community The local community is interested in boots mainly because of the service they provide. Without Boots, local community shops would not be able to source medicines or cosmetics. When the local community enters the store, they become customers. The local community is also interested in how the shop will look in the community, if it was big and ugly they would not approve of the shop being there. The local community would also be annoyed if, for example, the boots threw their waste into the river. Even if they don't, the local community would be very unhappy and would do it
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