Another study showed that it is mainly evaluated on seven dimensions of the healthcare service such as general satisfaction, technical quality, interpersonal aspects, communication, financial aspects, time spent with the doctor and Ease of contact or availability perceived positively or negatively by patients with respect to the salient characteristics of the context, process or procedures and outcomes of the healthcare client chart are vital to monitor the quality of care provided in a healthcare facility (10). Furthermore, a study focused on outpatient visits Satisfaction had mentioned that there are three main factors that could play an important role, positively and negatively, in patient satisfaction. The positive side is that patients trust that they are in good health, when they have not stayed for a long period of time and if they were healthy
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