In "The Case for Mandatory Organ Donation," Scott Carney reports, "Fewer than two in 10 families choose to donate relatives' organs after death" (615). Which is pretty believable, considering the family would be devastated by his loss and couldn't even consider it. However, families in which the deceased is already on the organ donation list are twice as likely to accept their loved one's organ donation (Mercer 38). That's why it's important that if people want to donate their organs, they talk to their families to let them know how much it means to them, so they can be sure their wishes will be granted. If people continue to abdicate responsibility for communicating their wishes, a change in how we manage relationships with donor families may be necessary. We currently use a soft approach. Lily Mercer explains it this way: “A soft approach may involve consulting next of kin, who may choose to go against the donor's wishes. For example, the donor may have chosen to donate, but the organs are not used if the person's family opposes this decision” (37). In other words, everyone involved in the donation process is thoughtful and respectful of the feelings and wishes of the grieving loved ones who have been left behind. Mercer also talks about a tough approach. He said: “A difficult approach