According to Jiang, Xiao, Qi and Xiao, (2009): The introduction of a total reward strategy likely improves not only employees' work efficiency, satisfaction on work and work performance, but also their psychological contract and organizational citizenship behaviors. Thanks to this effective management method, organizations have more channels to learn about employees' work lives and other needs; on the other hand, staff can maintain a positive attitude towards organizations. . . (Page 180)Therefore, attractive total rewards make employees happy and ultimately contribute to the success of the company. The challenges of balancing a global workforce with the external