An organization simply cannot be successful if the corporate culture is unhealthy. Defined by the Harvard Business Review as “consistent, observable patterns of behavior in organizations,” a company's culture determines its success and shapes its future. The relaxed and passionate culture of Camden Braes Golf and Country Club is the main factor that has kept the doors of this family-run business open for 40 years and counting. The staff are extremely welcoming to regulars and new customers and very thorough in their work. Management works exceptionally well together, which is often very difficult for brothers to do. The course is immaculate, bright and well looked after and the clubhouse is extremely welcoming and comfortable. Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an Original Essay The staff at Camden Braes are a close-knit group of hard-working individuals of all ages, calling themselves the “Camden Family.” Their hard work reflects the culture of Camden Braes impeccably, as they put their all into everything they do, including taking the time to ensure that every person who walks through the door feels welcomed and cared for. All employees of this family are extremely involved in the company and often have the opportunity to immerse themselves further in this business. For example, one of the bartenders is tasked with supporting the business through his social media accounts, which have amassed hundreds of followers. Opportunities like this help increase employee productivity and improve the quality of their work, which has always been exceptional since the beginning. It's safe to say that the company's culture and success wouldn't be the same if it weren't for the dedicated employees who somewhere along the way turned into family. Similar to the staff, the management of the golf course is also a family, however, they are a blood family. Working with family can sometimes be difficult, but for over forty years the Wolfram family has made it work. Brian, Linda and Kevin work together to keep the course modern and relevant. There is a high climate for innovation, as there are many other courses in the area to "compete" with. Camden Braes was the first course in the area to have online tee time booking and to have a fleet of 60 golf carts. Management also has great communication skills and is able to resolve any disagreements simply by talking. An example of this was when one brother proposed doing a series of painting lessons, known as Paint Nite at the class, a popular trend in early 2016. The other owner was apprehensive about the idea, but after a meeting civil with both topics presented, both owners were on board for the event. Paint Nite at Camden Braes is currently set to be a hugely successful event. The management is also extremely friendly, which contributes greatly to the positive image of the course. Owners Brian and Linda often sit and have lunch with the staff. This shows customers the open and friendly atmosphere of the course. As for customers, the management often wanders around the restaurant and mixes with regulars and new faces. This helps keep repeat customers coming back and also helps recruit new members by getting to know new customers. Management who takes time out of their day to socialize with staff and customers exemplifies the company's open and friendly culture. When a visitor walks through the front door of Camden Braes Golf and Country Club, it doesn't take long for them to understand the culture of the business...