Discuss how Outback Steakhouse's employee selection methods help the organization gain a competitive advantage. The employee selection methods at Outback Steakhouse help the organization gain a competitive advantage by discovering and hiring employees who fit their needs and strategic plans. Implementing a challenging selection process has allowed Outback to select the most qualified candidates who will at all times adhere to the vision and beliefs of what the restaurant stands for. Outback Steakhouse uses psychological and aptitude tests along with an interview to select its employees. These tests give the Outback a preview of that candidate's personality and behavior. Very often candidates apply for a position in a restaurant just because of its popularity and are not concerned about the values and what the company as a whole really stands for.b. Choosing the right employees can improve the efficiency of other human resources practices and avoid various problems. Outback understands the concept that selecting the right employee is critical as it plays a direct role in improving efficiency and avoiding problems. Their belief is that if they can reduce or eliminate time spent on personal matters, they could spend more time focusing on customers. Outback realizes that there is too much competition for Outback Steakhouse or any other company to risk having mediocre employees. Selecting the right person for the right job can mean the success or failure of a company. In fact, “With the human age accentuated by demographic changes such as an aging workforce, worsening talent mismatch, the collaborative power of rapidly evolving technologies and the need for companies to do more with less, the speakers at the discussion they agreed that...... middle of paper ......to check the friendliness and communication skills of the candidate. In conclusion, Outback Steakhouse has a solid and good hiring process in place. This proven strategy can maximize the profit and overall growth of the company as a whole. The restaurant industry is a challenging industry, and if a company has a strategy that works for both them and their employees, they should stay the course and make adjustments as needed. References Employers must engage their workforce on a human level to gain a competitive advantage in the war for talent. (January 29, 2011). Retrieved August 4, 2011, from http://www.prnewswire.com/news-releases/employers-must-engage-workforce-at-the-human-level-to-gain-competitive-advantage-in-war-for- talents-114856224.htmlStewart, G. and Brown, K. (2009) Human Resource Management: Custom Edition 2009 (1st ed.). Hoboken, NJ: John Wiley & Sons. (p.203)
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