Not a day goes by without an individual interacting with another person, whether by phone or in person. There will always be some interaction between two or more people. This interaction will generate many thought processes and emotions that will give the recipient a cue to respond with verbal and nonverbal messages. ""Whenever one person interacts with another, nonverbal communication occurs, "it may be intentional or unintentional, but it is part of the rapid flow of communication that passes between two interacting individuals" (Gabbott & Hogg, 2001). Responses will be acceptable or unacceptable. Results will vary. No one reacts the same way as another individual. Examples could be a surprise birthday party for a woman turning 50, the birth of a child, a homeless person. termination of employment or death of a family member or close friend According to K. Cherry, there are eight main nonverbal behavioral events which are facial expressions, gestures, paralingualism, body language and posture, proxemics, gaze. , hepatic and appearance. Each behavior transmits a non-verbal message to the sender and the recipient (Cherry, 2011). Both the sender and the recipient respond differently due to the way individuals approach each other. Our senses—sight, smell, taste, touch, and hearing—are affected by nonverbal behavior. People who are blind or have low vision rely on their four remaining functioning senses: smell, taste, touch and hearing. The human senses have an intense effect on behavior and nonverbal communication. Facial Expressions Facial expressions reveal happiness, sadness, surprise, disappointment, surprise, disgust, fe...... middle of paper ......bbott, M ., & Hogg, J. (2001). The role of nonverbal communication in service encounters: A conceptual framework. Journal of Marketing Management, 7(1/2), 5-26. Retrieved from https://ehis.ebscohost.com/eds/detail?vid=2&hid=4&sid=1c650f6f-7d60-401e-96cb6ecf10ccbe1d%40sessionmgr10&bdata=JnNpdGU9ZWRzLWxpdmU%3d #dNon-sequitur. (2011). In Merriam Webster. Retrieved from http://www.merriam-webster.com/dictionary/non+sequiturSubapriya, K. (2009). The importance of non-verbal signals. ICFAI Journal of Soft Skills, 3(3), 6. Retrieved from https://ehis.ebscohost.com/eds/detail?vid=2&hid=4&sid=5577f03f-cb21-4b52-924872fd53cfe4e0%40sessionmgr11&bdata=JnNpdGU9ZWRzLWxpdmU%3d#db= bth&=40827646Sutton, N. (2011, March 26). Pros and cons of non-verbal communication. Retrieved from http://www.ehow.com/info_8117087_pros-cons-nonverbal-communication.html
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