The Case of an Unhealthy Hospital involves a hospital called Blake Memorial that is in poor condition, failing to provide the best quality of care, in debt, and financially unbalanced . It is important for a healthcare system to maintain an equal balance in the financial system so that the stakeholders, the organizations that run the hospitals and the customers who are the patients, respect their interests. If the hospital fails to provide the best quality of care to its community and the community has higher care needs than that, the hospital CEO needs to make a change. Patients (customers) look to get the best services and best results from a hospital and stakeholders look for a more profitable income from their Barnabas and Blake Memorial which is located on the east side. There are many drawbacks in this case because this hospital needs to be renovated to at least give it the appearance of a decent hospital where people can receive the right care. In the reading it says: “Blake needed to expand his neonatal unit; the head of surgery wanted another operating room; the head of radiology requested a magnetic resonance imaging (MRI), etc.” (Kovner, p. 136). If some of these investments were not made, patients who paid for their services would not be attracted and would not come to Blake for care. Bruce Reid was chosen as the CEO of Blake Memorial Hospital, and his primary goal was to improve the quality of care and balance the hospital's financial spending records. This hospital was not competitive with St. Barnabas because Blake Memorial failed to provide the best care to its patients in many of its health care fields. Reid was trying to solve the problems of this hospital so that people in the community could use it for their medical needs. He tried to talk to the CEO of St. Barnabas but he said, "Competition is the only way to survive" (Kovner, p. He also thought that closing the clinic would give a big boost to the financial condition of the Blake Memorial leading to providing better quality of care to patients there was a debate about closing the clinics because the director of the Blake clinic, Dr. Susan Russell, did not want the clinics to close visit the clinics would not visit the. hospital even if they received free transportation. Reid was confused about how he should improve the quality of care and manage the financial records of his hospital for which he was responsible for sending him the clinic's data report to see what kind of patients come in and for what
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